ToS - Please read!! (请阅读)

1. Refunds 

Refunds are only accepted if the item did not arrive or is in such horrible state that it's looking unpresentable due to something on my end. I sadly cannot control anything past shipping stage except try to contact the shipping service for you for information. Please do not message me for small defects. Please expect possible minor flaws such as differences in colors as it's a paid production. For further concern please ask me (Please provide me the serial number aswell as images if needed/asked.).

2. Postage

Depending on how far I have to send, the price and waiting time will vary. I cannot control the post office, so I won't be responsible for any damages or extra waits unless it's caused by me. I will be sending out via DHL/Deutsche Post.
-- I am currently NOT able to ship to these countries: Ukraine, Russia, Afghanistan, Bhutan, Brunei, Central African Republic, Chad, Cuba, French Guiana, Guadeloupe, Laos, Liberia, Libya, Martinique, Mayotte, Mongolia, Papua New Guinea, Reunion (Bourbon), Saint Pierre and Miquelon (Miquelon). Samoa, Sierre Leone, Solomon Islands, South Sudan, Syria, Timor-Leste, Turkmenistan, and Yemen.

3. Waiting time

It will take me some time to pack and send out everything so please only order if you're willing to wait. When an item is in PREORDER status, please check the description to see when your item will arrive on my end and be sent out.

4. Payment

I will only accept Paypal payment in the currency Euro. [It is possible Etsy or Bigcartel allows you to pay me with other payment options, which is fine too]. Paypal will convert your currency to Euro if you're paying in another currency. After a successful payment, please make sure to note down your purchases serial number (ex. #QEDS-123456). This is just in case something happens and it'll help me keep track of orders. In case you need help i will need your serial number.

5. Copyright and reselling

I do not allow reselling or reusing my art work for other products. I am the only one to sell my own designs. Please respect my wishes. If you see someone else reposting my art or selling it, I'd appreciate it, if you report it to me. You are allowed to trade the goods in private though but not sell or gain profit in any way.

6. Tracking

International postage (out of Germany) will recieve a trackingnumber aswell as an up to $50 insurance from DHL. Most tracker sites seem to not work for DHL so please use this website to track your order.

https://www.dhl.com/de-de/home/sendungsverfolgung.html

7. Restocking

All items are limited stock and won't be restocked unless stated otherwise. Once they're sold out they're gone. Although new designs will be published, so keep and eye out ~✩

8. --

Feel free to DM me on Instagram (@CHUVUYAA) or via the contact site on this shop, for further questions that haven't been answered yet. When purchasing, please add extra information if you have any extra wishes with your order.